(888) 822-7988

Your TourTools Team

Dedicated to Responsive Support & Quality Development

Every member of our staff has been chosen very carefully. Not only must each staff member possess excellent customer service skills, basic business knowledge, and comprehensive technical knowledge but also some of our key team members have something found very rarely in the travel software business – a background in the tour and travel industry. Some of our team members have front-line and management experiences with group tour as well as travel agency operations. This gives you a powerful advantage. When you talk to us about your business, we understand. We know what you are talking about. We can advise and show you how to utilize TourTools® features that give you the greatest advantage and efficiency in your day-to-day operation as well as those that speed the growth of your company. We have 8-12 developers on our support team at any given time, alongside our Admin, Sales, and Marketing team. Here are a few of our key staff members that you may come into contact with as a TourTools customer.

ARIN PRESTON

President / Sales / Project Manager

Arin has been a FileMaker developer since 1995. She has a B.S. in Information Technology with concentrations in web development and project management and an MBA in data analytics. She manages sales, client onboarding, and project management for TourTools.

She’s a U.S. Navy veteran, having served one tour during the Desert Storm Era as a Weapons Tech in Guam, M.I., San Diego CA, and Virginia Beach VA. After leaving the military at 22, she attended travel school and spent 3 years as a travel specialist for several agencies and scuba diving resorts in the Caymans and Honduras before going back to college to pursue a career in Information Technology.

Outside of work, Arin enjoys playing guitar and spending time with her dogs Molly, Oliver, Echo, and Tucker.

CODY BECKER

VP of Operations / Senior FileMaker Developer

Cody brings a wealth of experience to the team, having delved into FileMaker development 14 years ago. Certified as a FileMaker Developer, he has spent the past 10 years crafting innovative solutions to many clients. His skillset extends beyond FileMaker, with proficiency in Python and SQL, making him a well-rounded developer. Outside of work, Cody enjoys exploring the world with his wife and children, having traveled to Colombia, Italy, and across North America.

E.J. SEXTON

VP of Development / Senior FileMaker & Web Developer

E.J. has over 15 years of experience working as a professional Certified FileMaker and PHP web applications developer. He has a B.S. in Computer Information Science and an M.S. in Teaching, Learning, and Curriculum with a focus in Secondary Mathematics.

E.J. specializes in designing and developing e-commerce solutions customized to meet clients’ business needs. He is an expert in the development and integration of third-party microservices and APIs, including PCI-compliant payment gateway integrations with Stripe, PayPal, Authorize.NET, and more.
E.J. enjoys teaching, electronics, computers, music, and traveling. He currently lives in Naples, Italy, and teaches computer science classes at the local high school.

LYNNE STOLK

VP of Client Services

Lynne serves as lead trainer for TourTools and provides post deployment support for our clients. With more than 30 years in the group travel industry, Lynne served as Vice President of Operations for a large Grand Rapids, Michigan based European tour operator, and became an end-user of TourTools while working in offices in Houston, Texas; and Columbus, Ohio. During that time, Lynne was involved in the selection, installation and implementation of several reservation and network systems; and spent a great deal of time on staff training, troubleshooting and problem solving.

For 10 years, Lynne worked in technical support and training for TourTech Systems, Inc. This combination of travel industry experience and technical knowledge brings a unique perspective to her work with TourTools clients.

Not surprisingly, Lynne has traveled extensively in the US and abroad. Her favorite destinations are those with historical significance, and – being a huge fan of Frank Lloyd Wright – she loves to visit sites designed by the famed architect.

WILL DESPAIN

Client Success & Sales Manager

Will brings 7 years of technology experience, primarily in SaaS, with a focus on empowering clients to achieve their operational goals through creative, ROI-driven solutions. As Client Success Manager and Sales Manager for TourTools, he leverages his diverse background to build strong, trusted client relationships with an honest and intuitive approach.

Outside of work, Will is passionate about traveling, his dogs, family, the outdoors, and the connections these adventures inspire. An avid fisherman and multi-instrumental musician, he also enjoys boating, wake surfing, cooking, and tackling “side quests” like smoking a perfect brisket or pursuing his pilot’s license.