Automated Task & Email Module
The new TourTools® Automated Tasks and Emails Module increases productivity by automatically sending emails to Passengers and by automatically deploying timely tasks to staff members.
What TourTools® ATEM Can Do for You
ATEM provides powerful automation tools for TourTools, enabling you to:
- Automate Personalized Email Campaigns: Automatically send personalized emails to passengers based on criteria you set, such as Payment Reminders, Welcome Emails, Post-Trip Communications, and more.
- Create Automated Recurring Tasks: Automatically generate recurring tasks for every new tour, assigned to the right staff members at the right time.
- Customize: Block specific tours or bookings from automated emails and tasks or manually trigger automations whenever needed.
- Test: Easily test automations before deploying, ensuring the results you expect.
- Receive Detailed Reporting: Receive comprehensive reports for each email automation, showing successful deliveries and any issues encountered, with reports directed to designated recipients.
How it Works
- Setting Up Automations: Specify the criteria for which tours and bookings should trigger emails or tasks, and design templates for personalized automated messages.
- Test: Run realtime tests to ensure automations run as desired.
- Automatically Deploy Tasks and Emails: ATEM automatically scans TourTools for tours and bookings that meet your criteria. Once met, emails are sent and tasks are created, assigned, and scheduled without any manual intervention.
- Reports: Reports are generated and emailed to keep relevant staff informed about automation outcomes.
- Customization: TourTools® Automated Tasks and Emails Module tasks and emails can be fully customized according to your unique needs to maximize efficiency.
Availability
This feature requires FM and FMS version 19.6 or higher.
