If you take a moment to look around at a busy restaurant—or pretty much anywhere—chances are you’ll see someone bending over their phone, tapping away. Calling people has seemed to fall out of favor, with quick text messages being the most common way to keep in touch. As a savvy tour company, learning how to utilize this popular method of communication can make a big difference in how people perceive your business. If you’re ready to get started, here are a few ways you can add text messaging to your business.
Growing a business is something that many entrepreneurs think about on a daily basis. The start of a new year can heighten this thought process considerably. In order to survive, it’s important to stay competitive and think ahead to be able to thrive as a tour company. If you’re ready to make 2019 your best year yet, here are 7 ways to take your tour business to the next level in 2019.
According to the National Retail Federation (NRF), small to medium sized businesses that specialize in retail will receive as much as 40% of their annual revenue in November and December. The holiday season is a critical time of year for almost everyone, with brisk business for restaurants, caterers, and other service-based businesses as well—but what about tour companies?
A bad review is something that strikes fear into the hearts of business owners everywhere. A one or two star review dragging down your business rating can be as painful as a physical blow, but it doesn’t have to be. With proper management, negative reviews can actually help your business.
You have a great tour, but the people who look at your booking website stay for just a few seconds and click away. It could be that your booking system is too confusing for them to effectively navigate, or it might simply be that your description doesn’t grab their attention.
Being a tour operator is more than just running a business. You need to think ahead and be smart in order to stay ahead of other tour operations. Arm your tour guides with these essentials to make sure they are creating an experience your customers will love.