7 Ways an Online Booking System Can Make Life Easier
When you run a busy tourism business, it can sometimes feel like a struggle to keep things running smoothly. Answering phone calls, booking tours, and making sure your most popular times aren’t overbooked can be a real headache. Luckily, online booking systems can be the boost you need in order to take your business to the next level. Here are 7 ways an online booking system can make life easier.
It Saves You Time
An online booking system can free up as much as 3 hours of your time every day. You’ll spend less time on the phone taking orders, consulting with other members of your team, and doing paperwork. Because the system helps customers be more independent, you’ll have more time to focus on your customer service when they do need your help. A win-win for everybody.
Allows You to Focus More on Guests
No one likes fidgeting in front of a desk while a receptionist deals with a long phone call. While most customers understand that you can’t multi-task phone calls and handle their vacation plans, impatience can drive away sales. An online booking system reduces a great deal of your work load, allowing customers to see your tour times, pay with their credit card, and check whether you are sold out. That means more time for the people who come in person, and less time waiting.
Double-booking a tour is a common but embarrassing problem. You can reduce this by consulting with other team members regularly, but these mistakes still crop up every now and again. An online booking system can help eliminate this problem because everyone is working off the same system. You’ll know if your coworker has booked the last space on the tour, even without her telling you.
Helps Manage Inventory
Besides double-booking, other problems can crop up. If your tour guide gets sick, or a tour bus suddenly breaks down, you can adjust times and dates quickly without having to call dozens of people. The system does all the communication for you, no more spending precious time on the phone notifying customers of adjusted schedules.
Increases Bottom Line
No one likes to spend money they don’t have to, and you may be paying fees for products you don’t need. Booking systems often include software for payment gateways that are reliable, but don’t charge extra money. A more efficient system is one that typically costs less money, meaning more in your pocket at the end of the day.
Pays You Faster
Waiting for money to clear means waiting to pay your electric bill, office rental, and more. You worked hard for your money, and tying it up needlessly makes no sense. An online booking system can get you paid immediately, no more waiting.
Makes Training New Staff Easier
Training a new staff member can take a lot of time, especially if everything has to be done by hand. If you use an online booking system, new staff often catch on quicker and with fewer mistakes.
Many tourism companies are turning to online booking systems to make life easier. Take advantage of our new software today and save your business the time and hassle of traditional booking methods. For more information or to schedule a demo, visit TourTools at http://tourtools.com/